Shipping & Delivery Policy

We deliver to all serviceable PIN codes across India. If our courier partner does not service your PIN code, we will contact you on the number you provided and arrange an alternative or refund your order in full.

We do not currently ship outside India.

Shipping is free on all orders across India. The price you see at checkout is the price you pay, with no delivery charge added.

For cash on delivery orders we call you on the mobile number provided to confirm your order before we dispatch it. This protects you from mistaken orders and helps us avoid failed deliveries.

If we cannot reach you after reasonable attempts within 3 working days, we may cancel the order. You are welcome to place it again at any time.

• Dispatch: within 1 to 2 working days of order confirmation.
• Metro cities: typically 3 to 5 working days from dispatch.
• Other cities and towns: typically 5 to 8 working days from dispatch.
• Remote areas: may take up to 10 working days from dispatch.

Working days exclude Sundays and public holidays. These are estimates, not guarantees: weather, regional restrictions and courier backlogs can extend them.

Once your order is dispatched we will share tracking details on the mobile number and email address you provided. You can also message us on WhatsApp at +91 8178902630 with your order number for an update at any time.

Cash on delivery is available on all orders. Please keep the exact order amount ready, as our delivery partners may not carry change.

Repeatedly refusing cash on delivery shipments may result in the option being withdrawn for future orders from that address or phone number.

Our courier partners make up to 3 delivery attempts. If all attempts fail, or the address is found to be incorrect or unreachable, the shipment returns to us.

For prepaid orders returned this way, we refund the full amount once the parcel reaches us, following our Refund Policy.

Please check the packaging before accepting delivery. If the parcel appears opened, damaged or tampered with, refuse it and contact us the same day at support@voltlabs.in or on WhatsApp so we can send a replacement.

Please check your address and PIN code carefully at checkout. If you notice a mistake, contact us immediately with your order number. Once an order has been dispatched we may not be able to change its destination.

Questions about a delivery? Email support@voltlabs.in or message us on WhatsApp at +91 8178902630. We reply on working days, usually within one business day.